Our Services are Top Class and Professional
With a combined team experience of 20+ years, we’ve consistently served at the most professional levels, pushing the boundaries of business technology.
OUR SERVICES
Support
We understand that the greatest service we provide our clients is peace of mind. Hence, we commit to support for our products right from the very beginning of our relationship.
Training
Global Trybe Solutions is committed to helping our clients deliver change to their organizations and ensure full adoption of our solutions by all users.
Consulting
Organizations need to chart a digital transformation journey to address your unique business requirements and challenges. Further, projects should be completed on time and within budget to maximize return on investment.
SUPPORT
You are in great hands from day one
We understand that the greatest service we provide our clients is peace of mind. Hence, we commit to support for our products right from the very beginning of our relationship.
Our standard annual support plans offer coverage for any class & size of business backed by a detailed Service Level Agreements (SLA). We also offer custom extended support plans for businesses that require services not covered by any of our standard plans.
SUPPORT FEATURE
- Help Desk/Call Center – phone, email & chat, 8 am – 5 pm, Mon to Fri.
- Dedicated Support Officer – available with extended support plans.
- Routine System Maintenance – keep your infrastructure and software compliant, secure, updated and patched for bugs.
- Business Continuity Assurance – daily data backup to offsite storage with regular scheduled full restore tests.
- Application Endpoint Security – deploy and maintain secure sockets layer certificates (SSL) across web application endpoints.
- Online Product Documentation – searchable context-based help documents.
- Continuous Improvement & New Software Features – we routinely develop and deploy new features resulting from client feedback and regulatory policies.
- Online Training Classes with Every Major New Release/Update – workshop style review.
OUR TRAINING
Business transformation and change fueled and sustained by continuous learning and improvement
Global Trybe Solutions is committed to helping our clients deliver change to their organizations and ensure full adoption of our solutions by all users. Our carefully curated training programs are facilitated by experts and meet the business needs of any organization regardless of class and size. We can deliver training online (via teleconference) , onsite (at client offices) or at our comfortable training facilities.
TRAINING FEATURES
- Staff Starter/Orientation & Workshop Classes
- Administrator Training & Workshop Classes
- New Feature Orientation & Workshop Classes
- Post Implementation Orientation & Workshop Classes
- Periodic Knowledge Sharing Sessions & Refresher Classes
- Staff Product Knowledge & Proficiency Testing & Certification
- Partner Starter/Orientation & Workshop Classes
- Cybersecurity Best Practices
CONSULTING
Driving business transformation through seamless technology alignment with business culture, strategy and goals.
Organizations need to chart a digital transformation journey to address your unique business requirements and challenges. Further, projects should be completed on time and within budget to maximize return on investment.
Global Trybe Solutions understands that execution of the business strategy is a key success factor in technology projects across financial services. We also recognize that implementation challenges of digital products (standardized and bespoke) vary from enterprise to enterprise.
CONSULTING FEATURES
- Process & Workflow Design
- Digital Transformation Strategy Development & Implementation
- Business Systems Integration Strategy Development & Implementation
- Digital Marketing Strategy Development & Implementation
- Project Management
- Analytics & Dashboards
- Digital Product Development
- Online Securities Trading Platform Development Strategy for SEC licensed Brokers
- Online Securities Trading Platform Development Strategy for SEC licensed Sub-Brokers
- Digital Advisory
- Online Financial Services Marketplace Development Strategy
- Agency Securities Trading Product Development Strategy for SEC licensed Brokers (KYC, Order Management & Execution, Settlement, Service Level Agreements, Revenue Model Commission sharing Formula)
